If you are contacted by an authorised contact tracer from ºÚÁϳԹÏÍø Health or the Department of Education, you must follow the advice provided. Read the ºÚÁϳԹÏÍø Health Self Isolation Guidelines.

If you are told by your family, friends, colleagues or workplace that you have been around a person who has COVID-19, you should follow the advice for people exposed to a COVID-19 case.

Everyone should continue to monitor for COVID-19 symptoms. If you have COVID-19 symptoms or feel unwell, get tested immediately and self-isolate until you get a negative result.

Contact tracing in ºÚÁϳԹÏÍø

ºÚÁϳԹÏÍø Health alerts

If you receive a text message from ºÚÁϳԹÏÍø Health, you must you follow the advice in that text message.

Service ºÚÁϳԹÏÍø app alerts

People who have checked in via QR code to a venue around the same time as a person with COVID-19 will receive a COVID-19 case alert from Service ºÚÁϳԹÏÍø. The alert provides general health advice to monitor for symptoms and get tested if symptoms appear.

People who have received a Service ºÚÁϳԹÏÍø COVID-19 case alert do not need to contact the business, or their family and friends about the alert.

Businesses that receive a Service ºÚÁϳԹÏÍø COVID-19 case alert should continue to follow their COVID-19 Safety Plan, undertake cleaning, inform staff and remind them to monitor for symptoms. Businesses do not need to contact customers, ºÚÁϳԹÏÍø Health or SafeWork ºÚÁϳԹÏÍø as a result of receiving a Service ºÚÁϳԹÏÍø case alert.

Read more about Service ºÚÁϳԹÏÍø app COVID-19 case alerts at Service ºÚÁϳԹÏÍø - COVID Safe Check-in.

Contact tracing and your privacy

ºÚÁϳԹÏÍø Health collects information about COVID-19 cases and contacts through case interviews and contact tracing. This information is considered health information and is subject to the Health Records and Information Privacy Act 2002 (ºÚÁϳԹÏÍø) (HRIP Act).

Find out more about how personal information related to COVID-19, collected through case interviews and contact tracing, is used and disclosed by ºÚÁϳԹÏÍø Health at COVID-19 contact tracing and your privacy.


Current as at: Monday 7 March 2022